@book{3704,
	author = { Ahmed, Pervaiz K.   and Rafiq, Mohammed },
	title = {Internal marketing:},
	publisher = {Elsevier Ltd.,},
	year = {2002.},
	address = {Armstadam:},
	url = {http://www.aginternetwork.net/whalecomwww.sciencedirect.com/whalecom0/science/book/9780750648387}
}