@book{3882,
	author = {Beckman, Sara Lynn. and Rosenfield, Donald B.},
	title = {Operations strategy :},
	publisher = {McGraw-Hill/Irwin,},
	year = {2008.},
	address = {Boston :},
	url = {http://www.loc.gov/catdir/enhancements/fy0708/2007006141-t.html}
}