00530nam a2200193Ia 4500008004100000020001700041040001000058050001700068100002000085245006300105245002300168245001600191260001800207260002600225260000900251300001600260650002400276650003600300120305s9999    xx            000 0 und d  a978047019344  cMUCST  aHD42.G6 2003  aGordon,Jack (ed 4aThe pufferies book of successful conflict management Tools  bThe most enduring   cJack Gordon  aSan Fransisco  bJossey-Bass/Pffeiffer  c2003  axviii,430p.  aConflict management  aConflict management, industrial