@book{74481,
	author = {Hildebrand, David K., and Ott, Lyman.},
	title = {Basic statistical ideas for managers /},
	publisher = {Thomson Brooks/Cole,},
	year = {2005.},
	address = {Belmont, CA :},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/toc/fy051/2003113508.html}
}