@book{78187,
	author = {Jackson, Ralph W. and Hisrich, Robert D.},
	title = {Professional selling and sales management /},
	publisher = {NorthCoast Publishers, Inc.,},
	year = {2007.},
	address = {Garfield Heights, Ohio :},
	url = {http://www.loc.gov/catdir/enhancements/fy0630/91036070-d.html}
}