TY  - BOOK
AU  - Goetsch,David L.
AU  - Davis,Stanley
TI  - Implementing total quality
SN  - 0023442247
AV  - HD62.15.G6 1995 
PY  - 1995///
CY  - Englewood Cliffs, N.J.
PB  - Prentice Hall
KW  - Total quality management
N1  - Includes index
ER  -