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  <titleInfo>
    <title>The essential guide to knowledge management</title>
    <subTitle>e-business and CRM applications</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Tiwana,Amrit</namePart>
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    <place>
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    <publisher>Prentice Hall PTR</publisher>
    <dateIssued>2001</dateIssued>
    <issuance>monographic</issuance>
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  <language>
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  <physicalDescription>
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    <extent>xxiv,315 p.</extent>
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  <note type="statement of responsibility">Amrit Tiwana</note>
  <note>Includes bibliographic references and index</note>
  <subject>
    <topic>Knowledge management</topic>
  </subject>
  <subject>
    <topic>e-business</topic>
  </subject>
  <subject>
    <topic>Electronic commerce</topic>
  </subject>
  <classification authority="lcc">HD30.2.T5 2001</classification>
  <identifier type="isbn">0130320005</identifier>
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