@book{81579,
	author = {Reid, Allan. and Lorenz, Jim.},
	title = {Working at a small-to-medium business or ISP :},
	publisher = {Cisco Press,},
	year = {2008.},
	address = {Indianapolis, Ind. :},
	url = {http://www.loc.gov/catdir/toc/ecip0815/2008015723.html}
}