@book{83748,
	author = {Schermerhorn, John R. and Osborn, Richard.},
	title = {Organizational behavior /},
	publisher = {Wiley,},
	year = {2000.},
	address = {New York :},
	edition = {7th ed. update},
	url = {http://www.loc.gov/catdir/toc/onix04/99041455.html}
}