01825cam a2200373Ii 4500 9781315120010 20260210180722.0 180706s2018 flu ob 001 0 eng d 9781315120010 (e-book : PDF) 9781498721080 (e-book) 9781138305151 (hardback) 9781498721073 (paperback) 10.4324/9781315120010 doi (OCoLC)1005684587 FlBoTFG FlBoTFG rda HD62.15 .H66 2018 658.4013 H781 Hook, Chris, author. Routines for results : a quick-reference guidebook of end-to-end solutions to solidify your small business / Chris Hook, Ryan Burge, James Bagg. Boca Raton, FL : CRC Press, 2018. 1 online resource text rdacontent computer rdamedia online resource rdacarrier chapter 1 Is This Success? How to Know if You’ve Reached Your Ceiling -- chapter 2 What Are We Doing? How to Build Your Organizational Profile -- chapter 3 What Am I Doing? A Thoughtful Look at Leadership -- chapter 4 How Do I Know What I Am Supposed to Do? -- chapter 5 What Do My Customers Really Want? -- chapter 6 What About My Employees? -- chapter 7 How Do I Turn This Business into a Well-Oiled Machine? -- chapter 8 How Do I Measure Improvement? -- chapter 9 How Do I Keep Improving?. Benchmarking (Management) Performance. Small business Management. 756 Total quality management. 2745 Bagg, James, author. Burge, Ryan C., author. Print version: 9781138305151 (DLC) 2017050076 https://www.taylorfrancis.com/books/9781315120010 Click here to view. 89390 89389