01825cam a2200373Ii 4500001001400000005001700014008004100031020003400072020002800106020003000134020003100164024003200195035002200227040002600249050002300275082001900298100002600317245015100343264004000494300002200534336002100556337002300577338003200600505049900632650003001131650001701161650003701178650003601215700002601251700002901277776005301306856007501359999001701434978131512001020260210180722.0180706s2018    flu     ob    001 0 eng d  a9781315120010q(e-book : PDF)  a9781498721080q(e-book)  z9781138305151q(hardback)  z9781498721073q(paperback)7 a10.4324/9781315120010 2doi  a(OCoLC)1005684587  aFlBoTFGcFlBoTFGerda 4aHD62.15b.H66 201804a658.4013bH7811 aHook, Chris,eauthor.10aRoutines for results :ba quick-reference guidebook of end-to-end solutions to solidify your small business /cChris Hook, Ryan Burge, James Bagg. 1aBoca Raton, FL :bCRC Press,c2018.  a1 online resource  atext2rdacontent  acomputer2rdamedia  aonline resource2rdacarrier0 achapter 1 Is This Success? How to Know if You’ve Reached Your Ceiling -- chapter 2 What Are We Doing? How to Build Your Organizational Profile -- chapter 3 What Am I Doing? A Thoughtful Look at Leadership -- chapter 4 How Do I Know What I Am Supposed to Do? -- chapter 5 What Do My Customers Really Want? -- chapter 6 What About My Employees? -- chapter 7 How Do I Turn This Business into a Well-Oiled Machine? -- chapter 8 How Do I Measure Improvement? -- chapter 9 How Do I Keep Improving?. 0aBenchmarking (Management) 0aPerformance. 0aSmall businessxManagement.9756 0aTotal quality management.927451 aBagg, James,eauthor.1 aBurge, Ryan C.,eauthor.08iPrint version: z9781138305151w(DLC) 201705007640uhttps://www.taylorfrancis.com/books/9781315120010zClick here to view.  c89390d89389