04393cam a2200589Ii 45000010014000000030008000140050017000220060019000390070015000580080041000730400035001140200036001490200033001850200018002180200018002360200049002540200046003030200043003490200040003920200042004320200039004740350022005130350024005350500026005590720025005850720025006100720025006350720018006600820018006781000029006962450106007252500019008312640047008503000039008973360026009363370026009623380036009885050490010245201796015145000020033105880047033306500044033776500047034216500052034686500023035206500024035436500021035676500024035888560072036128560102036849990017037869780429028243FlBoTFG20260210180755.0m o d cr cnu|||unuuu190314s2019 nyu fo 001 0 eng d aOCoLC-PbengerdaepncOCoLC-P a9780429028243q(electronic bk.) a0429028245q(electronic bk.) z9780367137151 z9780367188245 a9780429645259q(electronic bk. : Mobipocket) a0429645252q(electronic bk. : Mobipocket) a9780429647895q(electronic bk. : EPUB) a0429647891q(electronic bk. : EPUB) a9780429650536q(electronic bk. : PDF) a0429650531q(electronic bk. : PDF) a(OCoLC)1089835661 a(OCoLC-P)1089835661 4aTS156.6b.M486 2019eb 7aBUSx0000002bisacsh 7aBUSx0410002bisacsh 7aBUSx0530002bisacsh 7aKJMV52bicssc04a658.4/0132231 aMeyer, Douglas,eauthor.10aISO 9001 and Lean :bfriends, not foes, for providing efficiency and customer value /cDouglas Meyer. aFirst edition. 1aNew York, NY :bProductivity Press,c2019. a1 online resource (xii, 98 pages). atextbtxt2rdacontent acomputerbc2rdamedia aonline resourcebcr2rdacarrier0 aAbout the Author. Preface. Chapter 1 AOP: Acronym-o-phobia. Chapter 2 The Real Issue. Chapter 3 ISO What?Chapter 4 Lean on Me When You're Not Strong. Chapter 5 It's Not Always Bad to Bring Work Home with You. Chapter 6 One for All and All for One. Chapter 7 Friends at Last. Chapter 8 Keep Things Rolling. Chapter 9 Letting off Some Steam. Chapter 10 Getting Total Leadership Buy-In. Chapter 11 History Repeats Itself; Historians Repeat Each Other. Chapter 12 Excellence in Leadership. aISO 9000 is a comprehensive set of international standards for quality management and quality assurance. These standards ensure that companies effectively document all aspects of their quality management to show transparency and efficiency within all processes. They are not industry specific and pertain to organizations of any size. Continuous improvement is a key facet of the ISO 9001 standard (the particular standard that specifies requirements for a quality management system), but it does not explain how to implement or maintain this improvement. Lean production methodologies surely provide this crucial and tactical information. Adding Lean production methodologies to quality management systems effectively focuses these improvement activities. In the long run, it will save companies much time and money. This book, written in the novel format, discusses the symbiotic relationship between ISO 9001 and Lean as both can be seamlessly integrated. It shows how Lean provides the process improvements that are required by the ISO 9001 quality management system - Lean is crucial for identifying and removing waste from your processes, which ultimately creates greater customer value. In addition, the book shows the crucial financial benefits of this integration. This novel clearly illustrates that these two systems can function effectively is one understands the complex balance of standardization and change. ISO 9001 is clearly controlled and audited while Lean is often empowering, less meticulously audited, and rarely controlled. While presenting interesting characters and interactions, this fictional story embeds real-life manufacturing speak with a message of the importance of successful synergy between Lean practitioners, production leaders, and quality departments. aIncludes index. aOCLC-licensed vendor bibliographic record. 7aBUSINESS & ECONOMICS / General2bisacsh 7aBUSINESS & ECONOMICS / Management2bisacsh 7aBUSINESS & ECONOMICS / Quality Control2bisacsh 0aISO 9001 Standard. 0aLean manufacturing. 0aQuality control. 0aCustomer relations.403Taylor & Francisuhttps://www.taylorfrancis.com/books/9780429028243423OCLC metadata license agreementuhttp://www.oclc.org/content/dam/oclc/forms/terms/vbrl-201703.pdf c90782d90781