@book{91278,
	author = {Arora, Madhu},
	title = {Performance management :},
	publisher = {CRC Press, Taylor & Francis Group,},
	year = {2021.},
	series = {Information technology, management, and operations research practices},
	address = {Boca Raton, FL :},
	edition = {First edition.},
	url = {https://www.taylorfrancis.com/books/9781003089308}
}