@book{91414,
	author = {Lutchman, Chitram, and Lutchman, Kevan,},
	title = {Operations excellence management system (OEMS)},
	publisher = {CRC Press/Taylor & Francis Group,},
	year = {2019.},
	address = {Boca Raton, FL :},
	url = {https://www.taylorfrancis.com/books/9781315148960}
}